Legal information
Terms of use
These terms govern access to and use of the website https://ktima-tsaknaki.gr/.
1. Provider details
The website ktima-tsaknaki.gr relates to the business operating the accommodation trading as “Ktima Tsaknaki”.
The accommodation is located at Ilioupoleos – Agia Zoni, Palioura Epanomi, Thessaloniki, 57500, Greece.
Contact: ktimatsaknaki@gmail.com, (+30) 2392044362. You may use the same details for questions or complaints regarding the website or our services.
2. Information and communication
The website presents the accommodation, its amenities and the area, and makes it easier to contact us. A request for information or availability does not in itself constitute a confirmed booking.
Availability, the specific room or apartment, the total price, the amenities and the cancellation terms are communicated to you before you commit. For features that affect your choice, such as step-free access, layout or special equipment, please ask for confirmation before accepting an offer.
3. Permitted use
You may browse the website, read the information and contact us about our services. The details you provide must be accurate and you must be entitled to disclose them.
Unauthorised access to systems or data, sending malicious code, disrupting the operation of the website or using it for unlawful activity is not permitted. Any protective measure is applied in accordance with the law and proportionately to the incident.
4. Intellectual property
The texts, photographs, marks and other elements of the website are protected under applicable law and belong to the business or to the respective rights holders. Browsing does not transfer any exploitation rights.
Reproduction for commercial use requires the rights holder’s permission, unless permitted by law. Statutory exceptions are not restricted, nor is your ability to save the offer and the terms of your own booking.
5. Third-party links
The website contains links to third-party services, such as map and social media services. When you follow such a link, the terms and privacy notice of that provider also apply.
The presence of a link does not imply endorsement of every third-party content or service. Our own obligations regarding the selection and integration of services and the processing of personal data continue to apply.
6. Availability and liability
We take care of the accuracy of the information and the operation of the website. Temporary interruptions may occur for maintenance or due to technical issues. If you notice an error, you can let us know using the details above.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, in particular for intent, gross negligence, misleading information or breach of mandatory consumer protection provisions. A technical problem with the website does not remove our obligations under an existing booking.
7. Personal data and cookies
The processing of personal data is described in the Privacy Policy. Storage of or access to information on your device is covered by the Cookie Policy and the options offered by the relevant mechanism.
Simply browsing or accepting the terms of use does not constitute consent to optional cookies or marketing communications.
8. Governing law and disputes
Greek law applies, subject to any mandatory provisions of EU law and consumer protection rules applicable to the specific relationship. Court jurisdiction is determined by the applicable rules and is not contractually restricted to the consumer’s detriment.
For a complaint, please contact us first, stating the incident and, if applicable, the booking number. You may also contact the Greek Consumer Ombudsman, where the dispute falls within its competence. This option does not restrict your right to judicial protection.
9. Updates to the terms
Updates are published with a new version date. They do not retroactively modify confirmed bookings or agreed financial terms without a legal basis or your agreement. Simply continuing to browse does not constitute acceptance of new financial obligations.